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Payments

You can choose from three easy ways to make a payment. Whether you prefer to pay online, over the phone, or by cheque, we’re here to help make the process simple. We accept most debit and credit cards as well as cheques.

If you’ve paid for a product by credit or debit card on an instalment plan, payments will be taken automatically as they become due — no action is needed on your part.


Paying Online

If you have an online account, you can sign in using the Sign In button at the top of Heritage Coins homepage. Once logged in, you’ll be able to view any payments that may be due and manage your account securely.

If you need help accessing your account, our Customer Services team can guide you through it.


Paying by Phone

If you’d prefer to make a payment over the phone, our Customer Services team will be happy to assist.

Telephone: 0333 207 6836 (calls charged at local rates) Email: [email protected]

Opening Hours

  • Monday to Thursday: 10:00am – 6:00pm
  • Friday: 9:00am – 5:00pm
  • Saturday: 9:00am – 1:00pm

You can call during any of the above hours and we’ll process your payment securely.


Paying by Cheque

Please make your cheque payable to Bradford Exchange Ltd.

To help us process your payment quickly and ensure it’s allocated to the correct account, please write your order number and account number on the back of the cheque. Including your full name and address is also recommended.

Send your cheque to: 

Heritage Coins, 2nd Floor Churchill House, 47 Regent Road, Stoke‑on‑Trent, ST1 3JJ

Once received, your payment will be processed and applied to your account as quickly as possible.