Contact Us

At Heritage Coins we have a simple goal; to make coin collecting easy, inspiring and fun for everyone. We want to make everything as straightforward as possible, but understand that sometimes you may have questions that need a clear answer. We’ve tried to cover the main topics in our Frequently Asked Questions.  Should you need any more information, please contact our friendly team, who will be more than happy to help.


To place an order, call us on 0333 207 6836

Our call centre is open Mondays to Fridays 9am-5pm and Saturdays 9am-4pm.

Calls to 0333 numbers are chargeable at local rates from both UK landline and mobile phones, but they are also included in most network providers’ "free minutes" packages.

To contact us about an existing order, call our dedicated Customer Service Team on 0333 2076836

Our team is available Mondays to Fridays 9am-5pm and Saturdays 9am-4pm. Alternatively, you can email us on: enquiries@heritagecoins.co.uk

If emailing, please include the following information in the body of your email:

  1. Your first name and last name
  2. Your full address and postcode
  3. Your order number, customer account number and order date if known