We understand that circumstances do change over time so, if you find you are having difficulty paying an invoice, please contact us on 0333 207 6836 or email us at enquiries@heritagecoins.co.uk and we will assist however we can.

It is always better to get in touch for a chat as soon as you are aware that you may experience difficulty paying your invoice, as we are often more able to offer help before a payment becomes overdue.

Please be aware that should payments become overdue we will send you reminder letters requesting that you pay any overdue amounts.

Unfortunately you will also be liable for the cost of sending you these letters, which can be up to £22.50. If payment is not made in response to the reminder letters and it becomes necessary to instruct an agency, they may also pass on their costs of collection to you.