What if I don't want any more coins or change my mind about the collection?

Mar 21, 2022 17:39:50 PM Published in Ordering 484 Views.

If you decide to bring your collection to an end, simply let us know using whichever route you are most comfortable with.

You can call our helpful team on 0333 207 6836. Our lines are open Monday to Friday from 9am - 5pm and on Saturdays from 9am - 4pm.


Alternatively you can send us an email (make sure to include your customer number) to:

enquiries@heritagecoins.co.uk

 Or you can write to us at:

Heritage Coins (The Bradford Exchange)
2nd Floor, Churchill House
47 Regent Road
Hanley
Stoke-On-Trent
ST1 3JJ

Rest assured that each coin in a collection is offered with our 14-day Home Approval Service. This means you can study the coin at your leisure before deciding whether you want to add it to your collection, or return it by following the easy-returns process described in the letter that came with your coin.